Why does the supplier scorecard change nobody's decision?
The scorecard is produced, filed, and produced again next quarter. If no decision hangs on the score, the measurement stops being a measurement.
Blog
On quality management
Pieces about where practice gets stuck, not restatements of the standard.
· 2 min read
Why do corrective actions stay open?
If your open CAPA count keeps climbing, the cause is usually not a lazy team but a step in the loop that nobody owns.
· 2 min read
Why does audit preparation take weeks?
If the records are already in the system, preparation should be short. When it is not, the problem is not the records but the missing link between a record and a clause.
· 4 min read
An out-of-tolerance device: the real question is how far back you go
A gauge that fails calibration gets adjusted or withdrawn; that is the easy part. The hard part is deciding how much of what it measured in the past must now be treated as suspect.
Do not miss a post
New pieces land in the RSS feed. If you would rather see the product against your own processes, a demo request is enough.