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Solution

Thirteen modules, one data model

The modules are not separate applications. Because they share the same record model, the links between them are not drawn by hand — they form on their own.

Documents and revisions

Version control, distribution lists, read acknowledgement, controlled copies, withdrawal and archiving.

Quality event

Nonconformity, customer complaint, incident and suggestion in one object; triage, quarantine and disposition.

Corrective action (CAPA)

5 Whys and fishbone root cause, escape point, action plan, effectiveness check and 8D output.

Risk and opportunity

Risk library, likelihood and severity assessment, controls, residual risk and risk acceptance.

FMEA

Design, process and system FMEA, RPN and AIAG-VDA action priority, post-action re-evaluation.

Internal audit

Annual programme, audit universe with risk scoring, versioned checklists, finding classification, offline field work.

Training and competence

Training catalogue and plan, attendance and exam results, certificate validity, competence matrix and gap analysis.

Calibration

Equipment inventory, interval and due tracking, out-of-tolerance impact assessment, quarantine and retrospective product impact.

Suppliers

Approved supplier list, scorecards, delivery performance, SCAR (8D) process and a supplier portal.

Change management

Request, screening, impact and risk analysis, approval, implementation plan and verification.

Management review

Automatic compilation of the ISO 9001 cl. 9.3.2 input package, board decisions and actions raised from them.

KPIs and reports

Indicator definitions, automatic calculation, deviation actions for off-target results, scheduled report delivery.

Evidence package

Compile evidence by clause and period, freeze it, export the manifest and a ZIP.

Design principles

The rules that explain why the product behaves this way

Task-centred

The landing screen is a task list, not a module menu.

A record is created once

The finding is captured once; other records grow from it.

Role-based simplicity

A field user and a quality specialist do not see the same menu density.

Configuration over code

Fields, forms, flows and due-date rules are managed in the interface; the core does not fork.

History cannot be altered

Quality records are never physically deleted; the audit trail is append-only.

Evidence first

Selecting "done" is not enough to close a record.

Notification is not spam

Every notification carries a one-click action link; a daily digest is the default.

Explainable AI

It classifies and suggests similar records; the user decides, sources are shown, and it cannot close a record.

Coverage

Standards coverage

The core is ISO 9001. IATF 16949, ISO 13485, ISO 14001, ISO 45001, ISO/IEC 27001 and ISO/IEC 17025 are enabled as sector profiles that switch on their additional requirements.

Clause references are not hard-coded; they are managed as a versioned compliance catalogue. When a standard moves to a new edition the clause tree is updated, while past records keep the edition they were signed against.

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